Laundromat that you can trust
FREQUENTLY ASKED QUESTIONS
Kindly segregate your laundry into delicates, whites, darks, bed covers, woollen and special items to avoid the color leak or damages and better cleaning. We charge accordingly as per the rate plan. New clothes might have chances of color leak.
We do wet-cleaning of special items like Blankets, Quilts, Comforters, Soft Toys, Pillows, Large Jackets/Bed Cover etc. that are machine washable. Kindly don’t give us the laundry that are tagged as “Dry Cleaning Only”.
Express wash for light dirty laundry. Waiting customer at store will be given priorities. You can give us the laundry by weight or by count. Incase giving laundry by count then recount during the delivery.
We are open from 9am to 6pm. We are closed on every Thursdays. On local & national holidays, our working time may be half day(9am-1pm). Kindly check with stores.
Yes, we do work on weekends but not working on Thursday.
We take utmost care and suggest you to empty your pockets and segregate your laundry as no refund in case of wear or tear & loss of valuable items.
We can deny washing of Soiled, Creamy (Oiled), Vomited laundry however you can try our deep cleaning services.
We will notify you through message and while collecting your laundry, please check. In case, due to technical issues if you didn’t receive the notification, please call us by 5:45 on normal days and during half day 1pm to check the status.
We don’t provide these services. Kindly don’t give the laundry that are tagged as ” Dry Cleaning Only” or want to dry clean.
No, you don’t need to bring detergent and softener.
Please try to pick up your laundry same day or two as we are not responsible for your unattended laundry but if you inform us in advance we will not hand over to the NGO.
We do accept the socks and undergarments without any extra charges.
Charges would remain same upto 4 kgs as mentioned in service charges for express wash & Deep cleaning.
It would be good if you can bring your own re-usable bag however If required, we can also provide chargeable laundry bag.
Kindly check your clothes before taking the delivery as we are not responsible for missing clothes once you are out of store.
Yes, we do. You can handover to us as we are associated with NGO.
No, as its not a self-operated laundromat.
We send notification on you mobile using sms or whatsapp, incase due to some reason you couldn,t receive the notification, please call us or remind us through whatsapp.
Yes. You can go for deep cleaning where clothes are washed in longer cycle (upto 4 hours) & higher temperature (upto 95 degree) but no guarantee on stain removal.
Its suitable for dirty clothes, smelly/oily clothes etc. As laundry will be washed in 95 degrees, so avoid giving clothes that are water proofed, woollen, polyester, silk etc. to avoid clothes damages. Wash will take upto 4 hours. We don’t guarantee of stain removal but can expect better cleaning.
Our clients say
I am regular user.
Offers: 10% off on the bill (exclusive of GST) of 1000 or above
Express-Wash Charges - upto 40 degree wash
Suitable for light dirty clothes that is being used for a day or two
Wet-Wash, Dry & Fold within 2 hours per Individual
On Kg - Daily Wear
Upto 4 Kgs ( 1 - 4 Kgs) @ 220
More than 4 kgs @ NoOfKgs X 55/kg
Per Unit - Special Items
Special Items (Wet-Wash): Toys, Cushions, Pillows, Blankets/Quilts, Large Jackets / Bed cover, Woollen clothes etc.
Single - Special Items (Blanket, Quilt etc) : Single (<5') @ 160; Double(<7') @ 240; King(>7') @ 350 Special Items (Min. 2 Same Type) : Small @ 80; Medium @ 120; Large @ 200; Extra Large @ 300
+ GST 18%
Deep-Cleaning Charges - upto 95 degree wash
Suitable for dirty clothes, smelly/oily clothes etc.
Wet-Wash, Dry & Fold within 4 hours per Individual
On Kg - Daily Wear / Special Items
Upto 4 Kgs ( 1 - 4 Kgs) @ 400
More than 4 kgs @ NoOfKgs X 100/kg